A steady hand
on your technology
Boutique, AI-native managed IT and consultancy for businesses across London and the South East. Senior people, security-first, quietly keeping everything running.
Everything that keeps your business running, in one steady team.
We pair hands-on consultancy with AI-native tooling: the calm, capable partner behind your technology.
Managed IT & Helpdesk
AI handles first-line instantly, around the clock, with senior engineers on hand the moment anything needs a human.
Cyber Security
Security-first by default: monitoring, hardening and incident response built into everything we run.
Cloud & Infrastructure
Microsoft 365, Google Workspace, Azure and hybrid estates designed, migrated and managed for resilience and scale.
AI-Native Automation
Intelligence wired into your workflows: fewer surprises, more time for the work that matters.
Backup & Continuity
Regularly tested backups and a clear recovery plan, so if something fails you are back up and running in hours, not days.
Compliance & Governance
Cyber Essentials, ISO 27001 and GDPR. We get you audit-ready and keep you there, with plain-spoken advice on the strategy behind it.
A calm, deliberate way of running your IT.
No surprise invoices. Just genuine, knowledgeable people taking a thoughtful, considered approach. We move methodically, explain every decision, and leave your systems stronger than we found them.
Audit & assess
A senior engineer audits your estate end-to-end: systems, security, risk and the goals behind them.
Secure & stabilise
We harden security, fix what is fragile and put 24/7 monitoring in place before anything breaks.
Automate
AI-native tooling automates the routine: patching, alerts and tickets handled before you notice.
Plan ahead
Quarterly reviews and a plain-spoken roadmap keep your technology one step ahead of the business.
Ask a question, get an answer, instantly.
Our AI support assistant replies the moment you reach out, any time of day or night. It resolves first-line questions on the spot, and when something needs a person, a senior engineer takes over straight away.
Instant AI first response
Every message is answered the second it lands, handled by our AI assistant. No queue, no hold music, no ticket-number limbo.
Around the clock
Day, night or weekend, help is there the moment you need it, not only during office hours.
Senior engineers on hand
When something needs a person, a senior engineer picks it up straight away. Never a junior, never a script.
Price it up in a couple of minutes.
Two ways to price up Helm: explore our packages against your team size, or upload your current invoice for a direct comparison against our prices. Tell us who you are to unlock both.
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